Challenge
At busy venues, guests wait to order and staff spend their time running between tables. We designed a small device that lives on every table and handles ordering end to end, so the team can focus on service.
Setup in Seconds
Venues set up each device in under a minute: pick a language, scan a QR code to sign in and the table is ready. Clear, single-step screens keep onboarding effortless for staff.
A Character, Not a Kiosk
Instead of a cold kiosk screen, TapAI has a face. Simple, expressive eyes react while listening, talking and confirming orders, making voice ordering feel natural and approachable.
Ordering, Simplified
Large categories, a persistent cart and the table number always in view keep the menu easy to navigate by touch, from a quick coffee to a full order for the whole table.
Always On Brand
Even while the device boots or installs an update, the TapAI mark stays front and centre, so the brand is present in every state of the experience.
A Dashboard for the Venue
Behind every table sits a web dashboard for owners and managers. Today’s sales, new, in-progress and cancelled orders are visible at a glance across every branch, with a quick path into detailed reports.
